PRODUCT WARRANTY STATEMENT
- All products have a 90 day warranty unless otherwise indicated.
- Notebook batteries have a DOA warranty and are guaranteed to run a minimum of 20 minutes.
Laptop battery DOA warranty valid ONLY if RMA form is submitted within 7 days of receipt of product.
- Warranty does not cover any
- Drivers are not included
(special requests can be made to get a driver CD for a fee).
- Warranty is valid only for equipment returned in its originally purchased
- Seller is not responsible for
problems or damage to equipment we sell by products not
purchased from us.
- An RMA number MUST be issued prior to the return of
Feature Marketing reserves the right to either replace, repair, credit, refund or refuse
any returned merchandise.
-- Send email us with a
detailed description of your problem to
-- Include a date of purchase or Invoice#.
Restocking fee of 15% will be charged on all returned
merchandise (unless it is determined that we are at fault).
- Printers have a 30 warranty - toner cartridge and printer cable not included (unless otherwise
indicated and then consumables are SOLD AS IS).
- Issues with products covered
by the manufacturer's warranty should be dealt with the
manufacturer only. We are not responsible for
how warranty issues are handled by the manufacturer.